Dispositions relatives à la protection des données
Controller
DSU Fridge Seal B.V. is the controller responsible for the processing of personal data as described in this privacy and cookie statement. If you have any questions about this statement or about the processing of your personal data, you can contact us at verkoop@dsu-nl.com.
General
DSU Fridge Seal B.V. respects the privacy of all users of its website and ensures that the personal information you provide to us is treated confidentially.
We use your data to process orders as quickly and easily as possible, to provide our services, to ensure that our website functions properly and to gain insight into the use of our website. For other purposes, we only use your data when there is a valid legal basis for doing so, such as your consent or a legal obligation.
DSU Fridge Seal B.V. does not sell your personal data to third parties. We only provide your data to third parties when this is necessary for the fulfilment of your order, the provision of our services, the management of our website, the analysis of website use, or when we are legally required to do so.
Use of personal data
When you place an order, we process the data required to fulfil your order. This may include your company name, contact person, address details, delivery address, email address, telephone number and order details.
We use this data for the following purposes:
- processing and delivering your order;
- creating and managing your account;
- communicating about your order or enquiry;
- improving our services;
- analysing and improving our website;
- complying with administrative and legal obligations.
When you create an account with DSU Fridge Seal B.V., we store information such as your name, address, telephone number, email address and delivery details so that you do not have to enter this information again with every new order.
With your consent, we may use your data to inform you about developments regarding our website, our product range and offers. If you no longer wish to receive these communications, you can unsubscribe using the option provided or contact us by email.
When you interact with our communications or functionalities, for example by filling in a form, opening our emails or responding to or engaging with our content, we may process personal data such as your name, email address, company details and interaction data. We use this information to process your request or communication, improve our communications and better tailor our services to your needs.
Special categories of personal data
In principle, we do not process special categories of personal data, such as data concerning health, religion, political opinions or criminal data, unless this is legally required or you provide such data to us voluntarily.
Legal bases for processing
We process personal data on the basis of the performance of a contract, legal obligations, legitimate interests or your consent, depending on the purpose of the processing.
For cookies and similar technologies that are not strictly necessary, we ask for your prior consent via our cookie banner when this is legally required. You can change or withdraw your consent at any time.
Cookies and similar technologies
Cookies are small text files that are placed on or read from your computer, tablet or smartphone when you visit our website. In addition to cookies, similar technologies may also be used, such as scripts, tags and analytics technologies.
DSU Fridge Seal B.V. uses functional cookies that are necessary for the proper functioning of the website. We also use analytics technologies to gain insight into the use of our website. For analytics cookies for which consent is required, we ask for your prior consent via our cookie banner.
We use the following functional cookies:
- Session cookie: this cookie is necessary for the website to function properly, for example to remember your session during your visit and to process orders correctly. No consent is required for this cookie.
- Language cookie: this cookie remembers your language preference so that the website can be displayed in the correct language on your next visit. No consent is required for this cookie.
These functional cookies are strictly necessary for the functioning of the website or for providing a service requested by you. They therefore fall under the exception of Article 11.7a of the Dutch Telecommunications Act. We do not request consent for these cookies, provided they are used solely for the functional purposes described above.
DSU Fridge Seal B.V. does not use functional cookies for marketing purposes, profiling or tracking visitors across other websites.
Google Analytics
We use Google Analytics to gain insight into the use of our website. This allows us to see, for example, which pages are visited, how visitors arrive at our website and how the website is used. This information helps us improve our website and services.
We use Google Analytics with IP anonymisation or IP protection. This means that Google Analytics does not store full IP addresses. Google may use IP addresses to derive approximate location data, after which the IP address is deleted before it is logged or stored.
For the placement and reading of analytics cookies via Google Analytics, we ask for your prior consent via our cookie banner. Google Analytics is only activated after you have given your consent.
We do not use Google Analytics to personally identify individual visitors. We also do not allow Google to use the Analytics data obtained through our website for personalised advertising, unless separate consent has been requested for this.
Google Tag Manager
We use Google Tag Manager to manage tags and scripts on our website. Google Tag Manager helps us load, for example, analytics scripts in a controlled manner.
Google Tag Manager itself is used as a technical tool for managing tags. Other services, such as Google Analytics, may be loaded via Google Tag Manager. Tags that require consent are only activated after you have given your consent via the cookie banner.
TWIPLA
We use TWIPLA, a website analytics service. TWIPLA helps us gain insight into the use of our website, such as visitor numbers, pages visited, technical characteristics of website visits and general patterns of visitor behaviour. We use this information to improve our website and the visitor experience.
We use TWIPLA without cookies. This means that TWIPLA does not place cookies on your device for this analysis. Depending on the technical settings, TWIPLA may process data related to your device and browser, technical details of the website visit, the number of page views and general patterns of visitor behaviour.
We do not use TWIPLA to personally identify individual visitors and we do not link the data obtained through TWIPLA to other personal data we hold. Depending on your location and the technical privacy settings, TWIPLA may limit or not collect certain device-related information.
Leadinfo
We use the lead generation service of Leadinfo B.V., located in Rotterdam, the Netherlands. Leadinfo recognises business visits to our website based on IP addresses and shows us publicly available company information, such as company names, addresses and other company details.
Leadinfo places two first-party cookies to evaluate user behaviour on our website. In addition, Leadinfo may process domains from form submissions, for example the domain from an entered email address, to correlate IP addresses with companies and improve its services.
We use Leadinfo to gain insight into which companies visit our website and how business visitors use our website. This information helps us better tailor our communication, website and services to the needs of business visitors.
For the use of Leadinfo and the placement of Leadinfo cookies, we ask for your prior consent via our cookie banner. Leadinfo is only activated after you have given your consent.
More information about Leadinfo is available at www.leadinfo.com. At www.leadinfo.com/en/opt-out you have the option to opt out. If you opt out, your data will no longer be registered by Leadinfo.
Changing cookie settings
You can change your cookie preferences or withdraw your consent at any time via the cookie settings on our website.
You can also delete or block cookies via your internet browser settings. Please note that blocking functional cookies may cause the website to malfunction or certain features to become unavailable.
External websites
Our website may contain links to websites of other parties. DSU Fridge Seal B.V. is not responsible for the content, functioning or privacy practices of these external websites. We recommend that you consult the privacy statements of these websites.
Security
The website of DSU Fridge Seal B.V. uses a secure connection. Data sent to and from the website is encrypted via a TLS connection and a valid SSL certificate.
We take appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, disclosure and modification.
Sharing data with third parties
DSU Fridge Seal B.V. only provides your personal data to third parties when this is necessary for the provision of our services, the management of our website, the analysis of website use, lead generation or when we are legally required to do so. This may include parties involved in processing, payment or delivery of your order, technical service providers that support our website and providers of analytics, tag management and lead generation services, such as Google, TWIPLA and Leadinfo.
These parties may only use your data for the purpose for which they have been engaged. Where these parties process personal data on our behalf, we enter into a data processing agreement where necessary. Our employees and third parties engaged by us are obliged to respect the confidentiality of your data.
Transfer outside the European Economic Area
To the extent that personal data is processed by service providers outside the European Economic Area, we ensure that appropriate safeguards are in place, for example by using standard contractual clauses or other lawful transfer mechanisms.
Retention period
We retain order and invoice data for as long as necessary for the performance of the contract and for our statutory administrative obligations. In most cases, a retention period of 7 years applies.
Account data is retained for as long as your account is active or for as long as this is necessary for our services. You can request that we delete your account, unless we are legally required to retain certain data.
Data collected via analytics cookies and similar technologies is not retained longer than necessary for the purpose for which it was collected. Where possible, we set retention periods in a privacy-friendly manner.
Your rights
You have the right to access, correct or delete your personal data. You may also object to certain forms of processing, request restriction of the processing of your data and, where applicable, request the portability of your data.
Where processing is based on your consent, you may withdraw this consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
For questions or requests regarding your personal data, you can contact us at verkoop@dsu-nl.com. We generally respond to your request within 1 month. If a request is complex or if we receive many requests, this period may be extended by up to 2 months. In that case, we will inform you within 1 month.
If you are not satisfied with the way we handle your personal data, we ask you to contact us first. You also have the right to lodge a complaint with the Dutch Data Protection Authority.
Changes
DSU Fridge Seal B.V. reserves the right to amend this privacy and cookie statement. We therefore advise you to consult this statement regularly so that you are aware of any changes.
Your personal data is safe with DSU Fridge Seal B.V. We value the trust you place in us and will therefore handle your data carefully, securely and confidentially.
